The protection of personal data is important to us and is also required by law. Personal data is processed in accordance with data protection regulations (DSGVO, DSG). The following overview is intended to inform you about the most important aspects.

Person responsible:

VN Real Estate
Mrs. Valentina Neziraj
Palfnerstraße 5,
5640 Bad Gastein
Austria
Phone number: +43 676 644 5464
Email: office@vn-realestate.at


How we use your personal data:
We use your data for contract fulfillment, in particular also for the processing of payment transactions. For the fulfillment of legal requirements, we require your name or your company name, your address, your email address and/or telephone number, if applicable the name, address, email address and/or telephone number of the management, of contact persons and/or employees, if applicable contact data of your order processors and/or other personal data. For the fulfillment of the contract, all of this data is processed and stored.

What personal information we collect:
Contact details (name, address, phone number, email address, etc.) as well as data required to process your contract (bank account details, contract and property data, correspondence).

This privacy policy applies to all personal data such as name, email address and postal address of a person. The personal information obtained from this website is used to offer and invoice our products and services.

This applies to online presence, social media presence, email correspondence as well as mobile applications for digital devices.

For how long we keep your personal information:
The data is stored for the duration of the contract and after its termination at least as long as we have statutory or regulatory obligations to retain personal information or the limitation periods for potential legal claims have not yet expired. 

Disclosure of Personal Information:
We store and process the personal data transmitted or disclosed to us only insofar as it is related to the processing of the contract. Data is only passed on to the minimum extent necessary, insofar as it is required for the processing of the contract, is based on a legal basis or there is a legitimate interest of involved (third parties).

Possible recipients may be: third parties involved in the processing of the contract such as responsible departments or companies of the group of companies, private and public bodies that can disclose or require information in connection with the subject of the contract, financing companies, insurance companies; tax office and other authorities, tax advisors and legal representatives (in the enforcement of rights or defense of claims or in the context of official proceedings).

Companies hired to support our internal IT infrastructure (software, hardware);
commissioned professionals/service providers
Owners/property managers in the context of termination/transfer of management agendas
Other co-owners of the property (billing, formation of will)

Under no circumstances will your data be passed on for advertising purposes or similar. Our employees and our service providers are obliged to maintain confidentiality and to comply with data protection regulations.

Data portability:
There is no right to data portability.

Source of data:
Collected from the owner, customer, interested party or in connection with the business relationship.

Transfer to recipients in a third country (outside the EU) or to an international organization is intended; the transfer is based on standard data protection clauses as well as adequacy decisions. We transfer or process data to countries outside the EU (third countries) only if you consent to this processing, if it is required by law or if it is contractually necessary (where permitted).

There is no automated decision making (profiling).

It is neither contractually nor legally required that you provide your data and there is no obligation to do so. However, the data is necessary so that the contractual relationship can be carried out properly.

As you are concerned by this data collection, you are entitled to the right to information, correction, deletion, restriction and objection. To exercise your rights, please contact: VN Real Estate, Mrs. Valentina Neziraj – office@vn-realestate.at

Online presence in social media
We maintain online presence within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform you about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.

Unless otherwise stated in our privacy policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you are free to file a complaint with the data protection authority.